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USPS branded tracking experience

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USPS is short for United States postal service, you can use Trackingmore to track your USPS packages & USPS certified mail status.


How to Talk to a Real Person in USPS Customer Service?

Some times we need to contact USPS as our parcel is lost or damaged. And the most effective way to contact USPS is a phone call.

1. Dial 1-800-222-1811, 1-800-275-8777 or 1-800-ASK-USPS.

2. When you hear an automated voice asking you to say the required option, say "Agent".

3. The automated voice will confirm if you really need to speak to an agent. Say "Yes" to proceed.

4. If you're calling during office hours you will be connected to a live agent. If not you will hear USPS customer service hours information and return to the main menu.


Does USPS Have a Live Chat?

No. USPS doesn't have a live chat. We suggest you contact USPS by phone call.


How to Successfully File an Insurance Claim with USPS?

Filing a claim is pretty easy, especially if you do it online, which is always the preferred method.

Here are the items you will need to file your claim, with more details below:

1. Original packaging

2. The estimate of Repair Cost

3. Evidence of Value

4. Official Claim form (when not filing online)

5. Original mailing receipt and proof of insurance, if available

We usually expect a claim to be a very long and drawn-out process. But it actually goes very smoothly and should receive a check within 1~2 weeks.


What type of mail requires a signature?

Some pieces of mail require a signature from the recipient at the time of delivery. 

1. Priority Mail Express (if requested), 

2. Certified Mail, 

3. Collect on Delivery, 

4. Insured Mail (over $500), 

5. Registered Mail, 

6. Return Receipt, 

7. Signature Confirmation

8. Adult Signature.


How to Find my Tracking Number?

1. Your post office shipping receipt. If you mail the package at a post office in person, you will receive a receipt for your parcel. 

2. Your insurance receipt. Many people buy insurance when products valued more than 50USD. Maybe you are one of them.

3. The confirmation email from USPS.com, if you shipped your parcel using usps.com

4. The shipping email from your online retailer, if you buy online.

5. The peel-off portion of a USPS tracking label if you have one.

6. Flip over the orange slip you received if you missed a delivery.


How many times will USPS attempt delivery?

The USPS usually makes one or two attempts to deliver, based on the carrier's knowledge. After the attempts, the package will be held for 15 days from the initial delivery attempt and then returned to the sender.

If you're tracking the USPS on our website right now, we suggest you submit your email address, the newest shipping info will send to you when shipping status changes.


Can I pick up my mail before it is delivered?

Yes, you can pick up USPS package delivery before delivery at your address. 

You need to contact the post office to the tracking number of your package and told them you want a pickup. One day before the delivery you need to go to the USPS Delivery center and provide your id proof to get the parcel. 

However, you can try to pick up USPS parcel before delivery but there is no guarantee you will succeed. Because they are very strict some times or sometime or it's already in the despatch process.


Does USPS ship on Sunday?

USPS has delivered Express Mail (now known as Priority Express Mail) on Sundays (if you paid extra) since it started, and "Special Delivery" before that. 

Back about 2012, USPS started delivering parcels on Sundays for large mailers who negotiated contracts for Sunday delivery. Coincidentally, only Amazon has a contract with USPS, so the customer will get their parcel on a Sunday (or Holiday) will be Amazon packages. But if you placed an order on Shein, USPS delivers the order on Sunday with priority mail express.


USPS does NOT deliver other things on Sundays during the holiday season. In very rare instances, after a big enough storm that mail was missed for multiple days an executive order might come down to catch-up on Sunday, but that is very rare.

So the odds 99 to 1 that if you see a mail carrier delivering mail on Sunday that it's not just Amazon packages. 


What's the Difference Between Certified vs. Registered Mail?

Certified mail is designated as such because the sender gets proof of delivery and billing. The person who the letter is addressed to must sign for it, serving as proof it got to them okay.

Registered mail means it gets sent with the post office making a recording of it. That means as it gets sent to different locations, each office records the tracking of this letter or package.

Both these options cost a little more than regular mail, and both have different shipping times. Make sure you know what you need–either getting a signature confirmation or having the option to track where the letter goes.



US Mail Tracking Official Website :        

https://www.usps.com/


USPS Tracking Number Rules :


( # Letter, * Digit, ! Letter Or Digit )

( R# *** *** *** US )   ( V# *** *** *** US )

( A# *** *** *** US )   ( C# *** *** *** US )

( E# *** *** *** US )   ( L# *** *** *** US )

( D# *** *** *** US )   ( G# *** *** *** US )

( T# *** *** *** US )   ( M *** *** *** )

( *** *** *** * )       ( *** *** *** *** *** *** ** )

( *** *** *** *** *** *** *** * )   ( *** *** *** *** *** *** *** *** ** )

( *** *** *** *** *** *** *** *** *** * )   ( *** *** *** *** *** *** *** *** *** *** )


USPS Service Label Formats


USPS Tracking®

9400 1000 0000 0000 0000 00

Priority Mail®

9205 5000 0000 0000 0000 00

Certified Mail®

9407 3000 0000 0000 0000 00

Collect on Delivery

9303 3000 0000 0000 0000 00

Global Express Guaranteed®

82 000 000 00

Priority Mail Express International™

EC 000 000 000 US

Priority Mail Express™

9270 1000 0000 0000 0000 00,EA 000 000 000 US

Priority Mail International®

CP 000 000 000 US

Registered Mail™

9208 8000 0000 0000 0000 00

Signature Confirmation™

9202 1000 0000 0000 0000 00


USPS Contact Information : 


Tel: 1-800-275-8777      or    (800) 238-3150

Email:  [email protected]

Hours of operation:  Monday - Friday 8 AM - 8:30 PM ET, Saturday 8 AM - 6 PM ET


USPS Working Hours and Locations:

The USPS hours for particular services may vary. To see a complete list of hours and services, select a location name at USPS page: https://tools.usps.com/go/POLocatorAction!input.action

Trackingmore provides real-time details of your USPS package, supports multiple languages like English, French, Spanish, German and more.

1.USPS Shipment Tracking Management:

a. Auto tracking and delivery notification: after logging in, you can set up the "Notification Settings", and the system will auto track your USPS waybills and notify customers when in transit, pick up, delivered or exceptions.

b. Compatible with eBay / AliExpress / Magento: with your eBay, AliExpress, Magento account bounding to Trackingmore, our system will collect the data together, so you can check out the waybill information in one place.

2.Multi-language Support: 

support sixteen different languages, so it's convenient for users from different countries


About USPS (United States Postal Service)

USPS Post is an independent agency of the United States federal government responsible for providing postal service in the United States, founded on July 1, 1971. headquartered in 475 L'Enfant Plaza SW Washington, D.C. 20260-0004. 

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