| Status | Description |
|---|---|
pending | "Pending" means new packages added that are pending to track. |
notfound | "Not Found" means there is no package tracking info available yet. |
transit | "Transit" means package has tracking info and is on way to recipients' address. |
pickup | Also known as "Out For Delivery". It means package is about to be delivered or is ready to be picked up at local sort facility. |
delivered | "Delivered" means package has been delivered successfully. |
undelivered | Also known as "Failed Attempt". It means unsuccessful package delivery attempt or failed delivery. |
exception | "Exception" means package returned to sender, receiver refused delivery, package damaged or other exceptions. |
expired | "Expired" means package carried by Express Company has not been delivered in 30 days or Postal Services in 60 days. |
| Notfound SubStatus | Description |
|---|---|
not found001 | Information Received/info received. The package is about to be picked up. |
not found002 | There is no tracking information for this package. |
| Transit SubStatus | Description |
|---|---|
transit001 | shipment on the way |
transit002 | Arrival scan Shipment arrived at a hub or sorting center |
transit003 | Arrived at delivery facility |
transit004 | Arrived at the destination country |
transit005 | Customs clearance completed |
| Delivered SubStatus | Description |
|---|---|
delivered001 | Shipment delivered successfully |
delivered002 | Package picked up by customer |
delivered003 | Package delivered to and signed by the customer |
delivered004 | Package has been left at the front door or left with your neighbour |
| Exception SubStatus | Description |
|---|---|
exception004 | The package is unclaimed. |
exception005 | Delivery exception |
exception006 | The package is retained by customs because it's prohibited goods. |
exception007 | The package is damaged, lost or discarded. |
exception008 | The package is canceled before delivering. |
exception009 | The package is refused by the addressee |
exception010 | The package returned to the sender |
exception011 | Returning to sender |
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